A national primary freight solution making it easier to move stock into and across Metcash’s national Distribution Centre network. Metcash’s dedicated primary freight logistics solution GET MOVING ABOUT METFREIGHT Metfreight is Metcash’s national primary freight service, created to streamline how stock moves from supplier sites into our Food and ALM Distribution Centres across Australia. From road to rail to domestic ocean freight, Metfreight offers a fully integrated logistics network backed by Metcash’s retail scale, compliance standards and operational expertise. Available to Warehouse and ChargeThrough suppliers WHO IS METFREIGHT FOR? Whether you’re supplying one DC or many, Metfreight helps you unlock new retail opportunities across Australia. Working alongside the existing Cross Dock service, Metfreight collects stock from your facility and delivers it where it needs to go – locally or interstate – so you can reach more stores with less effort. One state Multiple states Warehouse only Mixed supply ABOUT YOU You supply stores in multiple states and need your stock delivered to local and interstate Metcash warehouses, ready to cross dock. HOW METFREIGHT CAN HELP Metfreight collects your stock and delivers it to all warehouses, streamlining interstate logistics, reducing coordination and helping you reach more stores efficiently. ABOUT YOU Your products are part of the Metcash Warehouse range in one or more states. HOW METFREIGHT CAN HELP Metfreight collects your stock and delivers it to all warehouses, making multi-state distribution faster, simpler and more cost-effective – so you can focus on growing your business. ABOUT YOU You supply stores in one state and need your stock delivered to your local Metcash warehouse, ready to cross dock. HOW METFREIGHT CAN HELP Metfreight collects stock straight from your facility, helping you save time, reduce effort and access competitive rates – keeping your deliveries simple and reliable. ABOUT YOU Some of your products are part of the Metcash Warehouse range and some are sent to stores via cross dock. You need to align deliveries. HOW METFREIGHT CAN HELP Metfreight collects both in a single pickup, simplifying scheduling, reducing coordination challenges, and keeping all your deliveries across the network on track. FEATURES Flexible. National. End to end. REGISTER YOUR INTEREST Frozen. Chilled. Ambient. Whatever your product temperature requirements, Metfreight has the capability to transport stock safely and reliable - including frozen, chilled and ambient loads. Road. Rail. Domestic Sea. Metfreight gives you access to a flexible national transport network, using the most efficient combination of road, rail and domestic sea freight to get your stock where it needs to go. Chain of Responsibility. Metfreight operates in full compliance with Australia’s Chain of Responsibility (CoR) laws - ensuring that every party in the supply chain shares responsibility for safe, legal and efficient transport Expand your reach. Metfreight can collect stock directly from your facility and deliver it into your local Metcash DC - with the option to on-forward to other states. It’s a simple way to access more of the Metcash network and reach more retailers, without managing interstate freight yourself. BENEFITS Why suppliers choose Metfreight Improved inbound delivery performance Increased environmental sustainability National reach, starting from your facility Centralised booking and carrier payment Competitive, reliable carrier partnerships Simplified, paperless payment processes CONTACT US Backed by Australia’s leading independent wholesaler. As part of Metcash, Metfreight is more than a freight service. It's a direct link into one of Australia’s most extensive independent retail networks. From grocery to liquor, your stock is supported by systems, people and partnerships that help your business grow, state by state. Get in touch with us today to start enjoying the benefits of Metfreight. First name* Last name* Company name* Email* Phone* Message* Yes, I want to subscribe to Sorted's newsletter. Submit Let's chat about how MetFreight can help you simplify freight and grow your distribution. Just leave your details below to request a call back. Discover how we can help you simplify freight and grow your distribution footprint. GET MOVING WITH METFREIGHT

Frequently asked questions FIND YOUR ANSWERS HERE Whether you’re new to Sorted or looking to get more out of the platform, you’ll find the answers here. Choose a section to get started. SUPPLIER FAQS RETAILER FAQS SORTED FAQS FAQs Metconnect SSO for suppliers Metconnect Account and Verification Logging in to Sorted: Before and After Go-Live TIO Portal What is single sign on? Single sign on (SSO) is an authentication method allowing users to securely log in to multiple, connected applications and services using only one set of credentials (username and password). Why am I being given a Metconnect account? To enable single sign-on (SSO) so you can access Sorted using your Metconnect credentials and manage certain account settings in one place. When will my Metconnect account be created? In late February - you’ll receive a verification email once it’s ready. How will I know when my Metconnect account is ready? You’ll get an email from metconnectadmin@metcash.com (mailto:metconnectadmin@metcash.com)asking you to verify your account. What do I need to do when I receive the verification email? Open the email, follow the secure link, and complete verification, including setting your password. What happens if I don’t verify my Metconnect account? You won’t be set up for SSO. Please verify to ensure seamless access once SSO is live. What if I don’t receive the verification email? First, check your spam/junk folder. If it’s not in there, please contact Supplier Support if it still does not arrive What if multiple team members share one Sorted login – will they each get a Metconnect account? Any active account that exists in Sorted will have a Metconnect account created if one does not exist. We strongly encourage every user to have their own individual account. Who should I contact if I have issues verifying my account? Contact the Supplier Support team FAQs Suppliers Getting started as a supplier Using Sorted as a supplier Getting paid as a supplier Using cross dock as a supplier Getting help as a supplier How do I start as a new supplier with Metcash? To begin your journey as a new supplier with Metcash, you will need to complete our self-serve onboarding process. A critical step in this process is the signing of our trading terms, which is necessary for your account to be activated. Before you commence the application, we strongly recommend you visit our dedicated Become a Supplier page.(https://metconnect.metcash.com/food/s/become-a-supplier) This page provides essential information on what you need to know before signing the trading terms and will guide you through all the required onboarding and approval steps. How do I reinstate, extend or renew my trading terms? To extend your trading range to other states, gain Cross Dock terms, or renew/reinstate your trading terms, contact the Trading Terms team at tradingterms@metcash.com(mailto:tradingterms@metcash.com) How can I trade in other states? To expand your trading to other states, please contact the Trading Terms team at tradingterms@metcash.com.(mailto:tradingterms@metcash.com) What is the difference between Metconnect and Sorted? Metconnect is your central hub for managing your relationship with Metcash, while Sorted is your portal for managing orders and invoices for direct-to-store or cross dock deliveries. How do I get login access for Metconnect and Sorted? After signing your trading terms agreement, you will receive two sets of login credentials in separate emails. Metconnect (including Metproducts) Sender: Metconnect Admin (metconnectadmin@metcash.com)(mailto:metconnectadmin@metcash.com) Subject: IMPORTANT: Welcome to Metcash New Supplier Self-Onboarding Sorted Sender: Sorted (supplier.support@sorted.au)(mailto:supplier.support@sorted.au) Subject: Welcome to Sorted - Supplier Portal Login FAQs For Retailers Getting started as a retailer Ordering on Sorted Pricing and Promotions on Sorted Will I have a credit limit for purchases made through Sorted? Credit limits are applied as per the current process with Metcash Warehouse orders. How do I become a retailer? Independent retailing in Australia is an exciting and dynamic industry to work in. Powered by Metcash, you'll have access to a range of merchandising, operational and marketing support. To learn more about applying for a trading account with Metcash, click here.(https://creditapp.metcash.com/s/login/?ec=302&startURL=%2Fs%2F) FAQs About Sorted About Sorted What is Sorted? Sorted is a B2B marketplace that connects Australia's independent businesses with a huge range of suppliers across the Food, Grocery and Liquor industries. With varying levels of technical and business integration available, Sorted offers a unique and seamless experience for both buyers and sellers, designed to make it easy to do business. Who owns Sorted? Sorted is backed by Metcash, the power behind Australia's most successful independent retail brands. Who is Sorted for? Whether you are an independent retailer, a local convenience store, a large supplier or a specialist producer, Sorted has a marketplace for you. Businesses who are already a part of the Metcash network may have access to the Supermarkets Marketplace by Sorted or ALM Liquor by Sorted. Those who do not have an existing relationship with Metcash, but hold an ABN, can access the Campbells Marketplace by Sorted. Suppliers can offer their products for sale in multiple ways. Find out more here. (www.sorted.au/marketplace) If your question isn't answered here, please contact our team with the details and we’ll get back to you as soon as possible. CONTACT US Join thousands of independent retailers and business owners across Australia SIGN UP NOW

Direct to store made easy ABOUT CHARGETHROUGH Unique, locally relevant products help independent retailers stand out in their communities. These products are often supplied direct to store, which creates an added level of complexity when it comes to managing orders, deliveries and payments. Metcash’s ChargeThrough supply stream removes that complexity by providing a simpler way to trade as well as consolidated, timely payments to suppliers, so you can focus on driving demand and growing your business. Available to Warehouse and ChargeThrough suppliers WHO IS METFREIGHT FOR? Whether you’re supplying one DC or many, Metfreight helps you unlock new retail opportunities across Australia. Working alongside the existing Cross Dock service, Metfreight collects stock from your facility and delivers it where it needs to go – locally or interstate – so you can reach more stores with less effort. HOW IT WORKS Simple, connected ordering for every business Search and Order Customers place one order across multiple suppliers, categories and supply streams. Split and Send Sorted automatically splits the customer's order and sends details to each supplier. Fulfill and Invoice Suppliers confirm and deliver, with an e-invoice to increase speed and accuracy. JOIN SORTED Sorted is your key to unlock Australia's independent network Connect and grow with Australia's independent network Showcase your full product range to more retailers Simplify your order and invoice management Boost your brand's visibility with digital activations Apply discounts at customer, state or national level Access efficient and competitive freight options CHARGETHROUGH Coming soon We’re still adding information to this page, so please check back again soon. If you need support before then, please contact our team and we’ll get back to you as soon as possible. CONTACT US Join thousands of independent retailers and business owners across Australia SIGN UP NOW